Wells Fargo’s goal of eight products a customer was called Going for Gr-Eight.
Spurred by sales targets, employees secretly opened more than two million deposit and credit card accounts that customers may never have authorized, going so far as to create PINs without telling them. Some 5,300 were fired. In 2018 the Federal Reserve barred the bank from growing any larger, and the cap stayed until June 2025.
Wells Fargo on Brandseum